It was a manic Monday last week for Mariposa County government employees as the internet went down, phone service was intermittent and internal systems were in complete disarray.
“It was very ‘80s like,” said Mariposa County Administrator Joe Lynch of working without the internet.
But not the 1980s in a “Girls Just Wanna Have Fun” way.
More like, “Livin on a Prayer.”
Fortunately, 911 and emergency services remained operational.
But nearly everything else technology related was a mess.
The root cause of the internet outage is still under investigation and remains unknown.
The outage was not the result of a cybersecurity threat or some kind a malicious attack, county officials said.
There is no indication that data was lost, either.
“It was not ransomware. No one has taken over. It’s our access to the internet,” Lynch explained at a Mariposa County Board of Supervisors meeting the next day.
By Tuesday, Feb. 3, most services were restored, officials stated .
The problems began around 2 a.m. on Feb. 2, and struck the county’s core network and virtual infrastructure. That meant internet access, phones and internal systems hosted on the county network were all affected.
A 24-hour crisis line operated by the Health and Human Services Agency rolled over to Alameda County, which handled crisis calls.
Inside the Mariposa County Courthouse, prosecutors were unable to access state records and criminal histories.
Lynch said county offices remained open during the outage, but access to state data bases and the majority of services were affected.
In a statement last week, the county said Technical Services was notified early Monday morning and worked continuously with vendor support to restore services.
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